Billing
The published price is the price.
Billing at Denion is one page: what you pay, what is not included, how you pay, and two things to know about tax in your own country.
- What you pay
- The published price is the price. India includes 18% GST. Export invoices carry no tax.
- What is not included
- Media spend · Print and production · Shoot costs · Third-party licences and subscriptions · Travel and accommodation · Event and stand fabrication · AI model and infrastructure usage
- How you pay
- India: NEFT, RTGS, UPI. International: SWIFT to an Indian account. Plans are paid monthly in advance, within 7 days. One-time work is paid on a schedule banded by project value, set out below.
- Two things to know
- Some countries require you to self-account for local VAT or GST on an imported service. That is handled on your side under your own rules.Where your country requires withholding tax on an overseas payment, published prices are net amounts receivable and the invoice is grossed up, agreed in writing before work starts.
Payment Terms
When each payment is due.
Amounts are shown in the currency of the country you choose.
Plans and retainers
- Billing
- Monthly in advance
- Payment due
- Within 7 days of invoice
- Minimum term
- Core 3 months. Business 3 months. Business Plus 6 months. Enterprise 12 months.
- Notice
- 30 days written notice after the minimum term
- Annual prepay
- Pay 12 months upfront, get 1 month free
- Price review
- Annually, with 30 days notice before any change
- Late payment
- Work pauses after 15 days overdue and resumes on clearance
- Pause
- One 30-day pause per 12 months. The minimum term extends by the length of the pause.
One-time work
Payment is banded by project value, not one rule for everything. On a large project an even split would mean delivering most of the work having been paid half. Values are net of tax.
| Project value | Deposit | Milestones |
|---|---|---|
| Under ₹4,00,000Under AED 71,000Under SAR 77,500Under QAR 64,500Under SGD 23,000Under ฿420,000Under $15,500 | 50% | 50% on start, 50% on final approval |
| ₹4,00,000 to ₹20,00,000AED 71,000 to AED 355,000SAR 77,500 to SAR 385,000QAR 64,500 to QAR 325,000SGD 23,000 to SGD 115,000฿420,000 to ฿2,095,000$15,500 to $77,500 | 50% | 50% on start, 25% at the middle milestone, 25% on final approval |
| Above ₹20,00,000Above AED 355,000Above SAR 385,000Above QAR 325,000Above SGD 115,000Above ฿2,095,000Above $77,500 | 25% to 33% | Four to six deliverable-linked milestones, not thirds |
Milestones are triggered by deliverables, not dates. For a website: deposit, design sign-off, template delivery, functionality build, launch and a post-launch punch list. Where a client imposes payment terms longer than 30 days, the deposit rises to 40 to 50%.
Individual Services bought on their own
- New client, any value
- 100% in advance
- Existing client, under ₹1,00,000AED 14,500SAR 15,500QAR 14,000SGD 4,550฿79,500$3,300
- 100% on delivery, or 50% on start and 50% on delivery
- Existing client, above ₹1,00,000AED 14,500SAR 15,500QAR 14,000SGD 4,550฿79,500$3,300
- 50% deposit, 50% on approval
Terms that apply to all one-time work
- Deemed acceptance
- Five business days from delivery to object in writing, after which the deliverable is deemed accepted.
- IP transfer
- All ownership and licence transfers are conditional on receipt of payment in full.
- Working files
- Source and working files are transferred on request after full payment. They are included.
- Revisions
- Two rounds on design and one round on development are included. Further rounds are billed hourly at a published rate.
- Change orders
- Small out-of-scope requests are billed hourly. Substantial changes need a new signed proposal before work resumes. A new requirement raised after a phase is approved is a change order, not a revision.
- Cancellation
- Denion retains the greater of the deposit paid or the pro-rated value of work completed, plus costs incurred.
Cross-border payments
- Bank charges
- International transfers must be sent with the OUR charge code so the full invoice amount is received. The sender bears all fees.
- Exchange rate
- Fixed on the invoice date.
- New overseas clients
- The first engagement with an overseas client is 50% advance at minimum.
- Withholding tax
- Where a client's country requires withholding on an overseas payment, published prices are net amounts receivable and the invoice is grossed up, agreed in writing before work starts.